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Arriva Bus Help Portal

Can more than one customer travel on one m-ticket?

No. Only one person can travel per m-ticket on each handset. If there is more than one person travelling, each person should have an m-ticket on each mobile phone. The only exception is for Family tickets where up to 5 people (maximum of 2 adults, and up to 3 children) can travel together in some areas, and on some special promotional tickets.

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