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Arriva Bus Help Portal

What people are asking

Do you have reduced fares for children?
What is a "Return" ticket?
What is a "Weekly Saver" ticket?
How can my elderly parents apply for a bus pass?
How can I pay ?
During the severe weather conditions my bus hasn't always been able to operate. Can I have a refund or an extension if I haven't been able to use my Day, Weekly or 4-Weekly Saver as much as I had planned?
How much do multi-journey Saver tickets cost?
Why has my Multi-journey Saver ticket not been accepted by the bus driver?
What is a "4-Weekly Saver" ticket?
How are your ticket prices calculated?

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