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Arriva Bus Help Portal

How are your ticket prices calculated?

Single or return fares may be calculated with reference to fare stages applicable to the route. If you get on between two fare stage boundaries you will be charged from the previous stage. If you get off between two fare stage boundaries you will be charged to the following stage. If you are travelling in areas where zonal fares apply, your fare will be determined by the number of zones travelled in or through. Many factors can affect the price of a bus fare including the operational costs, fuel costs and patronage levels.