Skip to main content

Arriva Bus Help Portal

Is my contactless payment safe?

All our equipment is tested and certified to comply with strict bank card scheme standards. Contactless payment cards are safe and secure, and have the same level of protection as Chip & PIN payments, so you can feel confident when using one to pay for travel.

During a contactless payment, minimal information is sent and no information about your card account or personal data is displayed. We regularly check with card issuers to make sure that your card hasn't been reported as lost or stolen. If it has, you’re protected against fraud loss as long as you report it to your issuer as soon as possible.