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Arriva Bus Help Portal

Do you have to have the correct change or can you use notes?

Our drivers do not carry floats for safety reasons, so we do ask customers to try to use the correct fare whenever possible. Drivers are unable to accept £50 notes at any time and may not have change for other notes at certain times during the day.

4-Weekly Saver tickets can be purchased online. Weekly and 4-Weekly Saver tickets can be purchased at PayPoint outlets. If you want to check a fare before travelling please contact our customer services team.

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