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If I'm a stranger to the area and there are bus stops on both sides of the road, how do I know which one to wait at?
If the bus stop has a timetable displayed you may be able to work out which direction you need from that - read the names of the places served from the top of the list to the bottom, and that will tell you the direction of travel.
Sometimes the bus stop signs themselves show the direction of travel.
If none of this information is displayed and you cannot find a passer-by to ask, you can call traveline on 0871 200 22 33 or Arriva Customer Service on 0344 800 44 11 or contact us via Live Chat.