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Frequently asked questions
- If I'm a stranger to the area and there are bus stops on both sides of the road, how do I know which one to wait at?
- What is your complaints procedure?
- How are your ticket prices calculated?
- Can I wear my burqa on board your buses?
- Where are your bus depots located?
- What tickets can I buy online?
- Can I get on Arriva buses with my child in a disabled pushchair?
- I have bought the wrong ticket - can I get a refund?
- Can I buy a Student ticket online?
- What type of tickets can I purchase?
