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Arriva Bus Help Portal

How can I get my paper ticket refunded?

You will need to post your paper ticket to us in order to obtain a refund. After receiving this, you will be refunded the ticket cost (pro-rata for long term tickets).

Please send your paper ticket to the following address:

Arriva Customer Services
487 Dunstable Road
Luton
Bedfordshire
LU4 8DS

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