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Arriva Bus Help Portal

What people are asking

What is your complaints procedure?
Can children or vulnerable adults be refused travel on the bus?
What should I do if my bus driver is rude to me?
Where are your bus depots located?
What happens if my bus runs early?
Can I be refused travel on a bus?
Who should I contact if I want to report damage to a bus stop?
How do I get an advert put up on Arriva buses in my area?
What happens if my bus runs late?
Do I have to signal for a bus?

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