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Arriva Bus Help Portal

What people are asking

Can I use my credit/debit card on the bus?
What do I do if my m-ticket app fails to open when boarding the bus?
How much does it cost to take a dog on the bus?
How can I claim a refund?
My m-ticket has not arrived on my phone after purchase?
Where can I buy Arriva bus tickets?
Can I get a combined bus and rail ticket for my journey?
What is My Ticket?
How do I get an m-ticket on my mobile phone?
What is a "Day Saver" ticket?

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