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Arriva Bus Help Portal

Will my credit card/bank account details be held on Arriva's server?

No, Arriva does not hold any credit/debit card details. At the point of purchase, a secure tunnel to the card processing company's servers is created and the card details are entered directly onto the PCI-DSS (Payment Card Industry - Data Security Standards) servers. Arriva does not store credit/debit card details on either our servers or within the application.

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