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Arriva Bus Help Portal

What people are asking

Where can I use an Arriva Connect?
Is there a charge for an Arriva Connect smartcard?
Are there any charges for using my debit or credit card?
Can I pay through PayPal?
Can I buy a ticket in advance and keep it stored on my smartcard until I need it?
If I have multiple tickets on my smartcard how will I know which have been activated?
What happens if I have a problem with my smartcard?
Can more than one customer travel on one smartcard?
Are my payment details secure when I buy tickets online?

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