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Arriva Bus Help Portal

What people are asking

Can I get on Arriva buses in my disability scooter?
Do you have to have the correct change or can you use notes?
Can I smoke on the bus?
Can I hail a bus between stops?
Do you provide compensation if a bus fails to turn up and I have to use alternative transportation?
Can I wear my burqa on board your buses?
Can I get on Arriva buses with my child in a disabled pushchair?
Can I breast feed my child while on a bus?
I have bought the wrong ticket - can I get a refund?
Can I carry a canister of oxygen on the bus?

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