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Arriva Bus Help Portal

What people are asking

I hurt myself while travelling on one of your buses. What should I do?
How do I find out if the bus will be accessible to someone who is disabled?
Can I take a pram on the bus?
Can I get on Arriva buses with my child in a disabled pushchair?
Can I wear my burqa on board your buses?
I've made a complaint but I'm not happy with the reply. What can I do now?
Can I smoke on the bus?
Can I hail a bus between stops?
Do you run buses in my town?
Can I play my music while travelling with you?

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