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Arriva Bus Help Portal

What people are asking

Are there any charges for using my debit or credit card?
Where can I get a VAT receipt?
How long will I be waiting before receiving my refund?
What happens if my ticket has been stolen?
How do Greenline tickets work?
Why should I enable location services on my phone when I download the app?
What about services run by other operators?
Where can I submit information concerning helpful drivers?
Does your website give information about the price of tickets?
Do you run buses in my town?

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