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Arriva Bus Help Portal

What people are asking

Does it matter what handset or operating system I'm using?
Does it matter what mobile network I am on?
How accurate are the times on the Arriva UK Bus App journey planner?
How do I change my credit/debit card details?
I've noticed a mistake with my local journey information. Who shall I contact?
I've noticed some inaccuracies with the walk links, who should I contact?
What about services run by other operators?
When planning my journey, what can I search for within the Arriva Bus UK App?
Where can I use m-ticket?
Will my credit card/bank account details be held on Arriva's server?

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