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Arriva Bus Help Portal

What people are asking

Does your bus CCTV have audio?
What is a "Return" ticket?
What is a "Weekly Saver" ticket?
Can you buy a single or return ticket online or via the m-ticket app?
How can my elderly parents apply for a bus pass?
How can I pay ?
Do you provide compensation if a bus fails to turn up and I have to use alternative transportation?
What is the depot disciplinary procedure?
Can I wear my burqa on board your buses?
I still need some help, who can I contact?

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