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Arriva Bus Help Portal

What people are asking

Will my credit card/bank account details be held on Arriva's server?
I've noticed some inaccuracies with the walk links, who should I contact?
I've noticed a mistake with my local journey information. Who shall I contact?
Does it matter what handset or operating system I'm using?
Do I need to connect to the internet each time I use the Arriva Bus App?
Can I purchase a ticket?
Can I still use the Arriva Bus App if I’m using a non-standard operating system on my phone (‘rooted’, ‘hacked’ or ‘jailbroken’ phones)?
How much does the Arriva UK Bus app cost?
Does it matter what mobile network I am on?

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