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Arriva Bus Help Portal

What people are asking

How do I change my credit/debit card details?
Does the driver have to provide me with his or her name?
What is an "Annual Saver" ticket?
What information do I need to provide to buy a ticket online?
How can I pay for my ticket when I buy online?
Can I use my contactless card to make more than one payment?
Can more than one customer travel on one smartcard?
Do I need to sign in to buy a ticket online?
Can a person of 16 who is still at secondary school buy a Student Saver ticket?
How can I purchase a Surrey Student Fare Card?

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