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Arriva Bus Help Portal

What people are asking

Can I get on Arriva buses in my disability scooter?
Can I use my Day Saver ticket as many times as I want during the day?
How can my elderly parents apply for a bus pass?
Can I use a card not issued in the UK?
Can I use my M-Ticket on other bus operators?
Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident?
Where can I use an Arriva Connect?
I've made a complaint but I'm not happy with the reply. What can I do now?
What should I do if I have been issued a wrong ticket on the bus?
I’ve not used my Smartcard - can I apply for a refund?

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