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Arriva Bus Help Portal

What people are asking

Where can I get a hard-copy of my timetable?
Can I buy a Student ticket online?
I have bought the wrong ticket - can I get a refund?
Do I have to signal for a bus?
Can I carry a canister of oxygen on the bus?
What happens if my ticket has been stolen?
Can I get my ticket refunded for a service running late?
I can't understand my timetable, what can I do?
I bought my ticket online but it hasn't arrived in the post. What can I do?
Can I buy child tickets online?

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