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Arriva Bus Help Portal

What people are asking

Do I need to get a photocard?
What fare types are available?
How can I purchase a Surrey Student Fare Card?
What should I do if I have been issued a wrong ticket on the bus?
Do I need to connect to the internet each time I use the Arriva UK Bus App?
How can I purchase a North West Scholar Saver Ticket?
Can I buy a 4-Weekly Saver ticket online for a friend, or will it have my name on it?
Can I use my contactless card to make more than one payment?
How do I get off the bus?
Do you have displays of your old buses for bus enthusiasts?

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