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Arriva Bus Help Portal

What people are asking

I hurt myself while travelling on one of your buses. What should I do?
How do I get an advert put up on Arriva buses in my area?
Can I use my M-Ticket on other bus operators?
Can I use my Day Saver or Weekly Saver ticket on more than one bus route?
Is there a charge for an Arriva Connect smartcard?
What happens if my bus runs late?
Do I have to signal for a bus?
Can I get on Arriva buses in my disability scooter?
If I have lost or broken my device, can I have my ticket transferred to another device?
Are there any charges for using my debit or credit card?

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