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Arriva Bus Help Portal

How do I get an m-ticket on my mobile phone?

  1. Download the free "Arriva M-Ticket" app from the App Store (iPhone users) or Google Play (Android users).
  2. .Register your details by clicking on the icon in the top right hand corner of the home screen and you will receive a PIN for your M-Ticket App.

  3. Select and purchase your ticket, either by credit or debit card.

  4. Activate your ticket when you’re ready to use it. Your ticket will be displayed on the phone screen and this will simply need to scan the QR code. The ticket runs from the date you wish to activate it, not the date you purchase it, and will remain on your app until you wish to use it. For more information on the Arriva M-Ticket App please click here.