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Arriva Bus Help Portal
What people are asking
Who can I contact if I can't find my answer on the website?
Can I use my credit/debit card on the bus?
Can I take my bike on the bus?
I have bought the wrong ticket - can I get a refund?
I’ve lost my concessionary bus pass. What should I do?
Can I take my dog on the bus?
Can I take pets on the bus?
I think I’ve left something on the bus. How do I check and how do I get it back?
Do buses run on bank holidays?
What do I do if my m-ticket app fails to open when boarding the bus?
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