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Arriva Bus Help Portal

What people are asking

My m-ticket has not arrived on my phone after purchase?
Where can I buy Arriva bus tickets?
Can I get a combined bus and rail ticket for my journey?
What is Arriva Connect?
What is My Ticket?
How do I get an m-ticket on my mobile phone?
What is a "Day Saver" ticket?
How do I prove my age to the bus driver if he thinks I’m too old to qualify for child fares?
Can children or vulnerable adults be refused travel on the bus?
What should I do if my bus driver is rude to me?

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