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Arriva Bus Help Portal

What people are asking

Can I use my Day Saver ticket as many times as I want during the day?
Which contactless cards can I use?
Can I take a pram on the bus?
Who should I contact if I want to report damage to a bus stop?
What is a change voucher, and how can I redeem it?
What if my contactless payment does not work?
Can I take golf clubs on the bus?
How do I use a warrant card to travel free of charge on the bus?
I have bought the wrong ticket - can I get a refund?
Can I use a return ticket on another Arriva bus that takes the same route?

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