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Arriva Bus Help Portal

What people are asking

How do Greenline tickets work?
What is a 'zone'?
Does your website give information about the price of tickets?
Can I top up my Pop card using contactless?
Who can I contact if I can't find my answer on the website?
How can I obtain an Under 16s Pop Card?
The ticket I bought online has been despatched, but has still not arrived. What should I do?
Can I change or cancel my Multi-journey Saver ticket once I have purchased it?
Will I get a payment receipt if I pay with contactless?
I've made a complaint but I'm not happy with the reply. What can I do now?

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