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Arriva Bus Help Portal
What people are asking
How can I find out if my bus is running late?
I still require help, who can I contact?
How do I activate my m-ticket?
Do I need to connect to the internet each time I use the Arriva UK Bus App?
My m-ticket has appeared as active on another device but I do not have another device. What should I do?
How accurate are the times on the Arriva UK Bus App journey planner?
Can I store my m-ticket on my phone until I need it?
Where do I find the option to gift a ticket?
My active m-ticket is not appearing on my phone?
Will the Arriva UK Bus App automatically send me information about my favourite journeys, e.g. when there is a delay?
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