Skip to main content
Arriva Bus Help Portal
What people are asking
During the severe weather conditions my bus hasn't always been able to operate. Can I have a refund or an extension if I haven't been able to use my Day, Weekly or 4-Weekly Saver as much as I had planned?
Can I pay through PayPal?
Can I buy a ticket in advance and keep it stored on my smartcard until I need it?
How much do multi-journey Saver tickets cost?
Why has my Multi-journey Saver ticket not been accepted by the bus driver?
What is a "4-Weekly Saver" ticket?
How are your ticket prices calculated?
If I have multiple tickets on my smartcard how will I know which have been activated?
What happens if I have a problem with my smartcard?
My bus is too hot/cold.
1
…
8
9
10
11
12
…
25
Browse by category
Arriva UK Bus App
Buying Tickets
All in Buying Tickets
Arriva Connect Smartcard
Contactless
Contact Us
General Information
Lost Property
Refunds
Services and Timetables
Using the Bus
© Copyright Arriva