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Arriva Bus Help Portal

What people are asking

What is the depot disciplinary procedure?
I can’t download my timetable from the app. What should I do?
Can I wear my burqa on board your buses?
Do I need to connect to the Internet each time I use my m-ticket?
I still need some help, who can I contact?
How do I know if my contactless payment has gone through?
What type of tickets can I purchase on a Smartcard?
What is a "4-Weekly Saver" ticket?
Can I use my Day Saver ticket as many times as I want during the day?
How can my elderly parents apply for a bus pass?

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