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Arriva Bus Help Portal

What people are asking

How can I apply for a Medway Youth Pass?
How long will it take for me to receive my ticket if I buy online and ask for it to be posted to me?
What tickets can I buy online?
Will the driver have change ?
Can a bus pass be used at any time of day?
I have lost my Multi-journey Saver ticket, what should I do?
Can I get a refund if I purchase a ticket for the incorrect ticket zone?
I have lost my student ticket, what should I do?
I accidentally purchased two of the same tickets and only need one. Can I get a refund?
Where can I get a hard-copy of my timetable?

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