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Arriva Bus Help Portal

What people are asking

Once I have an Arriva Connect smartcard, how do I buy more tickets?
My m-ticket has not arrived on my phone after purchase?
Where can I buy Arriva bus tickets?
Can I get a combined bus and rail ticket for my journey?
My m-ticket has appeared as active on another device but I do not have another device. What should I do?
What is Arriva Connect?
What is My Ticket?
How do I get an m-ticket on my mobile phone?
What is a "Day Saver" ticket?
How do I prove my age to the bus driver if he thinks I’m too old to qualify for child fares?

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