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Arriva Bus Help Portal

What people are asking

Will I get a payment receipt if I pay with contactless?
What if my mobile phone battery has run out when I board the bus?
Why does my bus driver wait at bus stops for a period of time?
Can I take a pram on the bus?
I can't understand my timetable, what can I do?
What is a "Single" ticket?
Will the Arriva UK Bus App automatically send me information about my favourite journeys, e.g. when there is a delay?
Can I get on Arriva buses with my child in a disabled pushchair?
Does your bus CCTV have audio?
Can I wear my burqa on board your buses?

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