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Arriva Bus Help Portal

What people are asking

I still need some help, who can I contact?
Can I take a pram on the bus?
Who should I contact if I want to report damage to a bus stop?
What is a change voucher, and how can I redeem it?
Where can I use an Arriva Connect?
Can I take golf clubs on the bus?
How do I use a warrant card to travel free of charge on the bus?
Can I use a return ticket on another Arriva bus that takes the same route?
Can I use my concessionary travel pass, issued in England, in Scotland or Wales?
What is a "Group or Family" ticket?

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