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Arriva Bus Help Portal

What people are asking

Do you sell annual tickets?
How do I know if my card has contactless?
How can I purchase a Kent County Council Travel Pass?
Can I play my music while travelling with you?
Do your buses have AirCon?
How long will it take for me to receive my ticket if I buy online and ask for it to be posted to me?
Do I need a ‘promotion code’ to buy a ticket online?
Do you store my location information?
What should I do if I am unhappy with the advertising on Arriva buses?
How can I purchase a B Line Card?

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