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Arriva Bus Help Portal

What people are asking

Will my credit card/bank account details be held on Arriva's server?
Do I need a ‘promotion code’ to buy a ticket online?
Can I play my music while travelling with you?
Does it matter what mobile network I am on?
Is my contactless payment safe?
How close do I have to be to the contactless reader?
How can I purchase a North West Scholar Saver Ticket?
How can I purchase a B Line Card?
Can more than one customer travel on one smartcard?
Can I still use the Arriva Bus App if I’m using a non-standard operating system on my phone (‘rooted’, ‘hacked’ or ‘jailbroken’ phones)?

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