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Arriva Bus Help Portal

What people are asking

How do I know if my payment has gone through?
Will my credit card/bank account details be held on Arriva's server?
Will the information I provide when I buy a ticket online be safe?
Where can I find your environmental policy?
I've noticed some inaccuracies with the walk links, who should I contact?
What happens if I present more than one card to the reader at the same time?
How can I purchase a Yoti Citizen Card?
Can I top up my Pop card using contactless?
Are my payment details secure when I buy tickets online?
I've noticed a mistake with my local journey information. Who shall I contact?

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