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Arriva Bus Help Portal

What people are asking

What can the driver do if there are unruly passengers on board?
Do you sell annual tickets?
Can more than one customer travel on one m-ticket?
Error message showing when I try to open my m-ticket?
Do I need to add a photograph when I buy a ticket online?
Which contactless cards can I use?
Do you sell 3-Monthly and 6-Monthly Saver tickets?
What is the depot disciplinary procedure?
Will I get a payment receipt if I pay with contactless?
What happens if I present more than one card to the reader at the same time?

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