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Arriva Bus Help Portal

What people are asking

Do buses run on bank holidays?
How do I find all stops on my timetable?
If I'm a stranger to the area and there are bus stops on both sides of the road, how do I know which one to wait at?
Is my bus stop a main bus stop?
I can't find the timetable I am looking for on your website.
Where can I get a hard-copy of my timetable?
I can't understand my timetable, what can I do?
Do you provide compensation if a bus fails to turn up and I have to use alternative transportation?
Do you have to have the correct change or can you use notes?
Can I get on Arriva buses in my disability scooter?

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