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Arriva Bus Help Portal

What people are asking

If I have multiple tickets on my smartcard how will I know which have been activated?
How can I obtain an IGO card?
Do you sell Weekly tickets?
The ticket I bought online has been despatched, but has still not arrived. What should I do?
How can I work out when I can apply for concessionary travel in England?
What happens if I have a problem with my smartcard?
What is an "Annual Saver" ticket?
What information do I need to provide to buy a ticket online?
How can I pay for my ticket when I buy online?
Can I use my contactless card to make more than one payment?

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