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Arriva Bus Help Portal

What people are asking

What if I buy the wrong ticket by accident? Can I get a refund?
How do I get an Arriva Connect smartcard?
Once I have an Arriva Connect smartcard, how do I buy more tickets?
What is Arriva Connect?
How do I activate my smartcard?
Where can I use an Arriva Connect?
Is there a charge for an Arriva Connect smartcard?
Are there any charges for using my debit or credit card?
I still need some help, who can I contact?
What type of tickets can I purchase on a Smartcard?

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