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Arriva Bus Help Portal

What people are asking

How can I work out when I can apply for concessionary travel in England?
Can I buy a ticket in advance and keep it stored on my smartcard until I need it?
Do you sell annual tickets?
What information do I need to provide to buy a ticket online?
What if I lose my Smartcard?
If I have multiple tickets on my smartcard how will I know which have been activated?
Do I need a ‘promotion code’ to buy a ticket online?
Is my contactless payment safe?
How close do I have to be to the contactless reader?
How can I purchase a North West Scholar Saver Ticket?

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