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Arriva Bus Help Portal

What people are asking

Can I top up my Pop card using contactless?
How can I obtain an IGO card?
Can a person of 16 who is still at secondary school buy a Student Saver ticket?
My active m-ticket has disappeared from my phone?
I’m interested in hiring a bus or coach? Can you help?
How close do I have to be to the contactless reader?
Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident?
Do you run buses in my town?
Can I use my contactless card to make more than one payment?
How can I obtain an Arriva Teen Card?

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