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Arriva Bus Help Portal

What people are asking

Where can I submit information concerning helpful drivers?
Can I buy a ticket in advance?
Can I check the price of the ticket I want before actually purchasing it?
How can I find out if my bus is running late?
My old m-ticket has not transferred to new phone?
What if I purchase a m-ticket, but decide not to travel?
What if my mobile phone battery has run out when I board the bus?
Why should I enable location services on my phone when I download the app?
Is my contactless payment safe?
Where can I find your environmental policy?

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