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Arriva Bus Help Portal

What people are asking

Does the driver have to provide me with his or her name?
How do I find out if the bus will be accessible to someone who is disabled?
How do I get an advert put up on Arriva buses in my area?
How do I activate my m-ticket?
My active m-ticket is not appearing on my phone?
How can I obtain an IGO card?
Can a person of 16 who is still at secondary school buy a Student Saver ticket?
My active m-ticket has disappeared from my phone?
I’m interested in hiring a bus or coach? Can you help?
Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident?

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