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Arriva Bus Help Portal

What people are asking

I have lost my Multi-journey Saver ticket, what should I do?
What type of m-tickets can I purchase?
Can I buy a 4-Weekly Saver ticket online for a friend, or will it have my name on it?
Does my ticket guarantee me a seat on the bus?
What is a 'zone'?
Can I smoke on the bus?
What do I need to do with my Smartcard when I board the bus?
How do I activate my smartcard?
Where do I find the option to gift a ticket?
What fare types are available?

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