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Arriva Bus Help Portal

What people are asking

How can I pay ?
Do you have to have the correct change or can you use notes?
How are your ticket prices calculated?
My old m-ticket has not transferred to new phone?
What is the depot disciplinary procedure?
I can’t download my timetable from the app. What should I do?
Do I need to connect to the Internet each time I use my m-ticket?
I still need some help, who can I contact?
How do I know if my contactless payment has gone through?
What type of tickets can I purchase on a Smartcard?

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