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Arriva Bus Help Portal

What people are asking

Where can I use an Arriva Connect?
How do I activate my smartcard?
My old m-ticket has not transferred to new phone?
What happens if I have a problem with my smartcard?
What should I do if I am unhappy with the advertising on Arriva buses?
Who should I contact if I want to report damage to a bus stop?
Is there a charge for an Arriva Connect smartcard?
I’m interested in hiring a bus or coach? Can you help?
Can I purchase a ticket?
Do I need to sign in to buy a ticket online?

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