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Arriva Bus Help Portal

What people are asking

Where can I submit information concerning helpful drivers?
Can I make a complaint on behalf of someone else?
Can I use my contactless card to make more than one payment?
What will my ticket look like when I've bought it online?
Do you store my location information?
How do I know if my card has contactless?
How can I obtain a Walrus Card?
Do I need to connect to the internet each time I use the Arriva Bus App?
How can I work out when I can apply for concessionary travel in England?
Can the system be operated using Apple/Android based phones?

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