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Arriva Bus Help Portal

What people are asking

Can I use a contactless enabled device other than a credit or debit card?
How do I get an Arriva Connect smartcard?
How much do multi-journey Saver tickets cost?
Can I use my Day Saver or Weekly Saver ticket on more than one bus route?
Can I use my Day Saver ticket as many times as I want during the day?
Can I have a refund if I've accidentally booked the wrong zone when I bought my ticket online?
What is a change voucher, and how can I redeem it?
What tickets can I buy online?
Can I use a card not issued in the UK?
How can my elderly parents apply for a bus pass?

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