If I'm a stranger to the area and there are bus stops on both sides of the road, how do I know which one to wait at?
If the bus stop has a timetable displayed you may be able to work out which direction you need from that - read the names of the places served from the top of the list to the bottom, and that will tell you the direction of travel. Sometimes the bus stop signs themselves show the direction of travel. For more information contact the Customer Services team by phone from 8am to 5pm, or by email, Facebook, and X from 8am to 6pm Monday to Friday.